Trusted by 100+ vending operators

Turn Customer Feedback Into Repeat Revenue

Stop guessing what to stock. VendBack captures real-time customer preferences so you can maximize sales, reduce waste, and build lasting loyalty.

Get Started for Free See How It Works

No credit card required

Free up to 5 machines

Setup in 2 minutes

+12%

Sales Increase

4.9/5

Avg Rating

Features

Everything You Need to Optimize Your Fleet

Powerful tools designed specifically for vending operators who want to maximize revenue and customer satisfaction.

Real-Time Dashboard

Monitor all your machines from a single, intuitive dashboard. See feedback trends, popular requests, and performance metrics at a glance.

Smart Product Requests

Customers tell you exactly what they want. Use request data to stock products that sell faster and build customer loyalty.

Issue Alerts

Get instant notifications when customers report problems. Fix issues before they cost you sales or damage your reputation.

Custom QR Stickers

Get branded QR stickers shipped to you, or print your own. Each machine gets a unique code for precise tracking.

Location Reports

Generate professional reports to share with location owners. Prove you're listening and acting on customer feedback.

Multi-User Access Coming Soon

Invite your team with role-based permissions. Route drivers can see their machines while managers see everything.

Simple Setup

Get Started in Three Easy Steps

No technical expertise required. No hardware to install. Just stick, scan, and start collecting valuable feedback.

Place Your QR Code

Stick a unique QR code on each vending machine. We can ship weatherproof stickers to you, or you can print your own.

Customers Scan & Share

No app download needed. Customers scan, rate their experience, request products, or report issues in seconds.

Optimize & Profit

Use real-time insights to stock what sells, fix problems faster, and build customer loyalty that drives repeat business.

Try It Out

Proven Results

VendBack Pays for Itself in the First Week

When you stock what customers actually want, sales go up. Our operators see an average 12% increase in weekly sales per machine after adding their first top-requested item.

Average 2x ROI within first month
Reduce service calls by 35%
Increase customer satisfaction scores

Calculate Your ROI

Number of Machines

Avg. Weekly Sales per Machine ($)

Expected Sales Increase: 12%

5% 12% avg 25%

Potential Monthly Increase

$720

VendBack Cost ($1/machine) $10/mo

Your Net Gain $710/mo

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Built For You

Designed for Modern Vending Operators

Whether you run 5 machines or 5,000, VendBack scales with your business and integrates with your workflow.

🏢

Enterprise Operators

Managing hundreds or thousands of machines? VendBack provides fleet-wide analytics, API integrations, and dedicated support.

📊

VMS Users

Already using Nayax, Cantaloupe, or VendSoft? VendBack fills the customer feedback gap your VMS doesn't cover.

🚀

Growing Operators

Scaling your business? Start with our affordable per-machine pricing and grow without hidden fees or long-term contracts.

🤖

Smart Machine Owners

Smart machines are great, but their feedback tools are often limited. VendBack gives you one universal system across all machines.

🏪

Legacy Machine Owners

Still running traditional machines? No hardware upgrades needed. Just add a QR code and modernize your customer experience.

🤝

Location Partners

Generate reports that prove you're listening to customers. Keep location owners happy and renew contracts with confidence.

Pricing

Simple, Transparent Pricing

No hidden fees. No long-term contracts. Cancel anytime.

Basic

For growing operators

Free

Up to 5 machines
Unlimited feedback history
Machine-specific QR codes
Real-time alerts

Get Started for Free

Pro

For serious operators

$1 /machine/month

Everything in Basic
Unlimited machines
Advanced analytics & insights
Priority support

Start Free Trial

Enterprise

White-label branding, API integrations, and dedicated onboarding

Contact Sales

Frequently Asked Questions

How quickly can I get started?

You can sign up and create your first machine in under 2 minutes. We'll ship QR stickers to you, or you can download and print them yourself. Most operators have their entire fleet set up within a day.

Do I need to install any hardware?

No hardware installation required. VendBack works with any vending machine you already have. Simply attach a QR code sticker and you're ready to collect feedback.

What if I already use a VMS?

VendBack complements your existing VMS perfectly. While your VMS handles inventory and sales data, VendBack focuses on customer feedback and preferences. Together, they give you the complete picture.

Do customers need to download an app?

No app required. Customers simply scan the QR code with their phone's camera and are taken directly to a mobile-friendly feedback page. The entire process takes less than 30 seconds.

Can I try VendBack before committing?

Absolutely. Every account starts with a 30-day free trial that includes all Pro features. No credit card required. If you decide VendBack isn't right for you, simply don't upgrade.