Your vending machine isn't just a box of snacks, it's a customer experience. VendBack helps you listen to what people want so you can keep them coming back.
Stick a unique QR code on each machine to start collecting feedback.
They can rate the machine, request items, or leave quick comments, no app required.
Use real-time feedback to stock what people want and fix problems faster, and keep them coming back.
VendBack pays for itself within the first few sales, and it doesn't stop there.
No credit card required, just smarter vending from day one.
If you're running a vending management system like Nayax, Cantaloupe, or VendSoft, you're already covered on inventory and sales data, but what about customer feedback? VendBack closes that gap with instant, QR-based requests that plug right into your workflow, so you always know what people want stocked next.
Smart machines often come with built-in tools, but they can be clunky, underused, or limited to certain models. VendBack gives you one universal feedback system that works across all your machines, smart or not, so you can finally see everything in one place.
Still running traditional machines? No problem. VendBack modernizes your customer experience without expensive upgrades, just stick on a QR code and start getting real-time feedback today.
Whether you manage a dozen machines in one city or hundreds across the country, VendBack standardizes your feedback into one simple dashboard. All machines, all locations, all customer voices, in one place.
Keeping your locations happy is key to keeping your contracts. VendBack turns feedback into a selling point by generating reports you can share with location owners, proving you're listening and acting on what their customers want.
No monthly minimums. No contract lock-in. Just great service.
🎉 All plans include a 30-day free trial of Pro features!
Experience our best features risk-free before choosing your plan, no credit card required.
For growing operators
For serious operators
For large scale operators
Stick a VendBack sticker on your machine and start getting instant alerts when something's wrong and requests for what people actually want to buy.